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Reporting Store Issue Template

Discussion in 'Store Issues' started by BoggityBoop, May 16, 2019.

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  1. BoggityBoop

    BoggityBoop Owner Staff Member OWNER

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    Reporting Store Issue
    If you have chargedback and wanting to be unbanned or anything you will be automatically denied!
    Copy and fill out the below template to receive help on your issue with the online store (orecraft.store).
    Be aware purchases may take up to 30 mins to come to the server. Any longer please create a post and have your receipt.
    Screenshots or video will be needed to fix and solve the issue that you're dealing with.
    Please don't post any personal information. If any personal information is posted, the post will be removed.

    Example!
    (IGN) Purchase hasn't arrived

    IGN: (your in game name)
    Server: Factions
    Issue: Purchase hasn't came to the server.
    Video or screenshot: (link of either or both)
    Date and approximate time of purchase: 17th May 2019, 11:11pm
    Item that hasn't been received (only if this is your issue): God Rank
    Additional information: (can be left empty)


    IGN:
    Server:
    Issue:
    Video or screenshot:
    Date and approximate time of purchase:
    Item that hasn't been received (only if this is your issue):
    Additional information:​
     
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